From: route@monster.com
Sent: Monday, October 26, 2015 10:58 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: drive tseter
This resume has been forwarded to
you at the request of Monster User xapeix01
|
|||||||
|
|||||||
|
|
|
||||||
|
||||||
Accomplished and goal oriented professional with 10+ years’ Customer
Service experience who relates to
individuals on all levels, and cultivating the ability to see the bigger
picture. Works well independently as well as part of a team. Proven ability
to learn quickly, assess problems, and initiate corrective action. Analytical
and organized; with ability to identify needs and implement effective
solutions. Looking to work in professional
environment that will provide me the potential for advancement and increased
IT skills, decision-making responsibilities through consistent learning
|
|||||||||||||||||||||||||||||||
|
|
Career Overview |
|
Managed
Services Support Engineer:
|
The Dytech Group |
2013-Present |
·
Provide technical assistance and support for incoming
queries and issues related to computer systems, software, and hardware.
·
Maintain daily performance of computer systems, servers
and network infrastructure through remote services and over the phone
support.
·
Work with 3rd party
vendors in managing 3rd party programs and databases.
·
Install, modify, and repair computer hardware and
software.
·
Maintain and provide support for various backup systems
and proactively manage security of network infrastructure.
·
Clean systems of any virus or malware that is present on
systems.
In-house
Consultant:
|
Protechnica |
March 2013-Sept. 2013 |
·
Provided over the phone support for desktop and server
issues.
·
Clean up computers when a system became infected with a
virus or malware
·
Resolve technical problems with Local Area Networks (LAN),
Wide Area Networks (WAN), and other systems.
·
Install computer peripherals for users. .
·
Stage equipment as needed for field service engineer.
|
Miller’s Ale House – Orlando, FL |
2005 - 2013 |
·
Prepared assigned food and maintained designated kitchen
area and maintains a safe, clean, organized, and stocked work area
·
Answers guest questions about food, beverages, and our
facilities accurately and in a friendly manner
·
Serves alcoholic beverages in an appropriate manner
consistent with company standards
·
Identifies food orders when ready and delivers items to
tables in a timely manner
·
Maintains full knowledge of menus, recipes, and other
pertinent information
·
Constantly increasing knowledge of food, beverages, and
other products and services
·
Responsible for constant sanitation, organization, and
proper food handling
RF Drive Test
Engineer:
|
Glow Networks – Richardson, TX |
2011
- 2012 |
·
Develop, sustain and improve processes for on-wafer
electrical testing for engineering characterization and pre-production test
validation
·
Develop test programs (i.e write) based on customers test
specifications
·
Assume complete engineering ownership of test systems,
provides fault-free operational procedure to production personnel
·
Maintain test results correlation with customers golden
setups
·
Streamline data gathering, storage and access to minimize
effort required to generate required customer reports
·
Works with customers product engineering staff on test
strategies that minimize wafer probe requirements while maintaining product
integrity to specifications
·
Aid product developmental and production testing with the
generation of optimal probe card solutions
Specialist:
|
U.S Army Reserve – Iraq |
2002 - 2010 |
·
High Degree of skills in the operation of military motor
vehicles
·
Trained to clear roads of improvised explosive devices
(IED’s)set to harm allies
·
Served in Iraq for operation Iraq Freedom
·
Partnered with local unit of marines and assisted
explosive ordnance disposal (EOD) units in clearing routes in Iraq
Tester:
|
EA Sports – Orlando, FL |
2007 - 2007 |
·
Tested and all aspects of video
games during the development process (madden 08, Nascar 08, Tiger woods PGA
tour 08)
·
Kept accurate records of any problems discovered with the
game
·
Provided feedback to developers during different phases of
production
|
|
EDUCATION
|
|
¡ New Horizons
Learning Center – Security +
Certification - Orlando, FL – Present
¡ Valencia
College – Orlando, FL
|
References: |
|
·
Will Be Furnished Upon Request
|
|
||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|